1 Introduction
This Privacy Policy is designed to inform users and brands about how we collect, use, protect, and share your personal information. Our commitment is to uphold your privacy and trust while providing an engaging and safe platform for users and brands.
By using Unouf, you consent to collecting, using, and sharing your information as described in this Privacy Policy. We encourage you to read this policy thoroughly to understand our practices and your rights regarding your personal information.
2 Information Collection and Use
2.1 Personal Information
Unouf collects only essential personal information. Users are required to provide their email address and have the option to add their date of birth and a profile picture. For brands, alongside the option to upload a profile image, they can also include a contact phone number for direct communication purposes.
2.2 Usage and Device Information
In addition to personal information, we collect usage data, which includes interactions with our app. We also gather standard device information to ensure our app's best performance and security.
2.3 Data Analytics
To understand and improve user engagement, we analyse app usage patterns. Our app analyses user engagement in an aggregate form, ensuring no personal identifiers are included. This analysis aids in understanding user behaviour and improving the app experience.
2.4 Purpose of Data Collection
The data collected is used for:
- Account creation and management.
- Enhancing user experience through personalised content.
- Improving the app's functionality and user interface based on aggregated usage data.
- Facilitating communication with brands and users, and providing effective support.
3 Information Sharing and Disclosure
3.1 General Policy
At Unouf, we respect our users' privacy. We do not sell, rent, or trade personal information with third parties for their marketing purposes.
3.2 Information Sharing
We may share information in specific scenarios:
- With Service Providers: We may share information with third-party service providers under strict confidentiality agreements to support our services.
- For Legal Reasons: We may disclose information if required by law or to protect the rights, property, or safety of Unouf, our users, or others.
- In Business Transfers: If Unouf is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
3.3 Aggregate Information
We may share non-identifiable aggregate information with partners or for research purposes, ensuring it cannot be used to identify individual users.
3.4 User Consent
For any other type of sharing not covered above, we will seek explicit consent from the user.
4 Data Security
4.1 Security Measures
Unouf utilises standard security measures, including encryption and secure servers, to protect user data. Additionally, we partner with a reputable third-party service for user authentication, ensuring a robust and secure authentication process without directly handling these operations ourselves.
4.2 Data Breach Protocol
In case of a data breach, we are committed to promptly addressing the issue, mitigating its impact, and informing affected users in compliance with legal requirements.
4.3 User Responsibility
Users play a critical role in maintaining the security of their information. We advise all users to keep their account credentials confidential and exercise discretion when sharing information publicly within the app.
5 User Rights
5.1 Access and Control
Users can access and control their account-related information (such as email address and optional profile details) through their account settings. Users are encouraged to contact our support team for further assistance or requests.
5.2 Right to Lodge Complaints
If users feel their data rights are not respected, they can lodge a complaint with the relevant data protection authority.
Version: 1.0
Last Updated: 27th June 2024